Managing Director, Global Lead of Strategy and Management Consulting
Navid has over 20 years of expertise in designing and embedding new customer, workforce, and operational models for clients that drive growth and resilience through change and transformation.
In addition to Navid's role as Managing Director, he serves as Global Lead of the firm’s Strategy and Management Consulting practices. Navid also serves on North Highland’s Diversity, Equity and Inclusion Committee, and he guides the firm’s next-generation talent strategy program (The Academy).
Rob has over 20 years of customer strategy and customer-driven transformation expertise. He has led hundreds of successful customer and employee-centered engagements for B2B and B2C clients across industries. Rob specializes in helping our clients expand their market presence via experience-based differentiation.