It's time to put people at the center of change.
With traditional change management processes, leaders often design changes based on ideal business scenarios, desired outcomes, and what they believe employees will need during the transformation process. This approach can lead to resistance and confusion from those who weren't involved in developing the solution, slowing the adoption process.
Delivering value with People-Centric Change.
Our approach to change management is people-centric. Involving employees in the right way leads to more productive results. We ensure lasting adoption by combining established change management best practices with design thinking techniques, behavioral science, and agile delivery principles.
How We Can Help
OUR WORK IN ACTION
Our work helped over 100 executives and 60,000 employees and associates to understand, internalize, and adapt to change.
Our Thinking
Mindy Bostick
Mindy leads North Highland's People & Change capability. She has over 30 years of experience helping organizations realize their business objectives through people practices. Mindy has deep expertise in leadership alignment, organizational change management, technology implementations and other practices that drive transformational change.
Anne Shoulders
Anne has over 20 years of experience with marketing strategy, brand development, insights and message management for behavior change, employee engagement, and content and communications strategy. Anne is adept at balancing strategic and creative thinking with real-life applications.