Process is the critical link between strategy and value.
Leadership changes, economic cycles, industry disrupters, and mergers and acquisitions all threaten to fracture that link. We provide you with current and future state mapping and an agile process improvement strategy that infuses fitness into your greatest competitive advantages. Our leaders are part inspired strategists, part resourceful activators, ready to optimize your resources against your greatest opportunities, from design through execution.
We analyze and validate business needs, deconstruct and visualize business processes, and formulate and execute future-state environments that drive sustained efficiency across your business.
How We Help
85% of leaders listed operational efficiency as the second highest strategic priority, yet only 20% of leaders feel very prepared to address it.
OUR APPROACH
Our process experts design and implement solutions to meet strategic business objectives while reinforcing change with your team to sustain results.
OUR WORK IN ACTION
North Highland helped one of the world’s largest banks implement a New Product Development process to bring products to market faster.
North Highland helped a federal utility company provide its customers with consistent and useful energy forecasting tools by streamlining their internal processes.
We've Earned Our Stripes
“We are honored to be recognized as an industry leader by ALM Intelligence for our ability to help clients drive value and achieve results.”
Latest Thinking
Chad Carmichael
Chad has over 20 years of experience in consulting and financial services. His expertise is in business operations, product and service delivery, and lean process improvement. Chad has delivered complex solutions to clients across industries, leveraging techniques such as service blueprinting, future state design, agile, and process mapping.
Scott Rainey
Scott has 21 years of consulting experience in the public sector with an emphasis in assisting organizations through complex projects covering the lifecycle spectrum from idea to reality to achieve the highest degree of service. Scott works directly with executives in the state and local government.