2021 Gartner® Market Guide for Digital Business Agencies, Consulting and Implementation Services

Gartner Digital Business 2

“Through 2024, 70% of enterprises will be forced to bring forward existing digital business transformation plans by at least five years as a survival plan to adapt to a post-COVID-19 world involving permanently higher adoption of remote work and digital touchpoints.”[1]

Today, everything is disruptable. The right mix of digital capabilities makes it possible to adapt to rapidlyGartner Digital Business 1 changing—and often unpredictable—demands. Your first step? Understanding the landscape of digital business consulting providers—and picking one that aligns with your near- and long-term goals.

Here’s our take: Successful digital transformation brings every employee along on the journey. It’s about taking technology out of its functional silo and embedding it into every element of your business. It’s about using digital to sense, learn, and adapt—driving value for customers, the workforce, and operations.

And today, we're making waves. In fact, Gartner recently named us as one of seven Representative Vendors for the Digital Strategy Use Case. According to the Gartner Market Guide for Digital Business Agencies, Consulting and Implementation Services, our digital services cover “broad use cases with a practical approach to identifying and optimizing digital strategy.”

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[1] Gartner, Market Guide for Digital Business Agencies, Consulting and Implementation Services, Katie Gove, Brendan Williams, Chrissy Healey, Allan Wilkins, Peter Adamo, Published 12 May 2021

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from North Highland.

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